EthanFAST

The debate on using long copy versus short copy never seems to end. Usually it is a newcomer to copywriting who seems to think that long copy is boring and, well…long. “I would never read that much copy,” they say.

The fact of the matter is that all things being equal, long copy will outperform short copy every time. And when I say long copy, I don’t mean long and boring, or long and untargeted.

The person who says he would never read all that copy is making a big mistaking in copywriting: he is going with his gut reaction instead of relying on test results. He is thinking that he himself is the prospect. He’s not. We’re never our own prospects.

There have been many studies and split tests conducted on the long copy versus short copy debate. And the clear winner is always long copy. But that’s targeted relevant long copy as opposed to untargeted boring long copy.

Some significant research has found that readership tends to fall off dramatically at around 300 words, but does not drop off again until around 3,000 words.

If I’m selling an expensive set of golf clubs and send my long copy to a person who’s plays golf occasionally, or always wanted to try golf, I am sending my sales pitch to the wrong prospect. It is not targeted effectively. And so if a person who receives my long copy doesn’t read past the 300th word, they weren’t qualified for my offer in the first place.

It wouldn’t have mattered whether they read up to the 100th word or 10,000th word. They still wouldn’t have made a purchase.

However, if I sent my long copy to an avid die-hard golfer, who just recently purchased other expensive golf products through the mail, painting an irresistible offer, telling him how my clubs will knock 10 strokes off his game, he’ll likely read every word. And if I’ve targeted my message correctly, he will buy.

Remember, if your prospect is 3000 miles away, it’s not easy for him to ask you a question. You must anticipate and answer all of his questions and overcome all objections in your copy if you are to be successful.

And make sure you don’t throw everything you can think of under the sun in there. You only need to include as much information as you need to make the sale…and not one word more.

If it takes a 10-page sales letter, so be it. If it takes a 16-page magalog, fine. But if the 10-page sales letter tests better than the 16-page magalog, then by all means go with the winner.

Does that mean every prospect must read every word of your copy before he will order your product? Of course not.

Some will read every word and then go back and reread it again. Some will read the headline and lead, then skim much of the body and land on the close. Some will scan the entire body, then go back and read it. All of those prospects may end up purchasing the offer, but they also all may have different styles of reading and skimming.

Blogs are a terrific method of building lists, extensively used by online marketers. They are the current trend with most organizations to keep in touch with their customers – both old and new. It is an interactive tool, and what’s more, the search engines like blogs. Your other list building tools can be included in your blog by providing links to them.

What Are Blogs?
Blogs or weblogs are websites or parts of them where there’s information on a regular basis. This is related to the target user and reflects the main website of the business. Its almost like talking to your visitors through a diary. Blogs are written in an informal manner. They use what are called RSS feeds to update your user on what is happening on the site. Blogs are also permanent, since all the content can be archived. This means the person visiting your blog can get hold of everything you’ve done so far. Blogs can be linked to your other promotion URLs. When this is done, every time you put new information on your blog, your entire network of links will bring in visitors who can then be followed up using your autoresponder.

Most smart online marketers post and offer and invite their visitors to leave feedback. We always tend to identify with fellow-buyers – in that way this interaction is valuable, authentic and a great way to increase your sales.

Content On Your Blog
What you post on your blog is up to you. As with all other communication material, you must take care to post keyword-rich content so that it is picked up by search engines to attract traffic.

Some people even hire professional bloggers to do this work for them.
You can post information about your products, news relevant to your industry and even personal experiences. Its basically an ongoing conversation that builds trust in the long run and keeps your visitors coming back if they liked what they saw.

How To Let Your Contacts Know About New Content?
Your blog is a web page. So unless your contact visits it, he or she won’t be able to read new content. How will you let them know you have added new information? You can email your list through your autoresponder to let them know. In fact, include a couple of lines from your post with the link to the blog so that they can reach your blogsite through the link and read the rest of your post. Some marketers go further and send the new content fully via email, just like you would send an ezine, to the subscriber’s email.

Even in the offline world almost all businesses maintain a blog of some sort. There was a time when they were not taken very seriously, but now, they are viewed as one of the best marketing methods. Every business must maintain a blog, since it is extremely easy to manage, particularly in the online business. There are many marketers who start a blog even before they build their website, because of various free blogger sites available.

E-courses are much like ebooks, except that they keep your subscribers anticipating the next part. They are sent to them in series at varying intervals. This is easily possible through an autoresponder. This is feasible when you want to maintain steady contact with your users. Ecourses can be of any frequency.  They are easy to put together. Once you decide on the topic you can write your own ecourse or outsource the work.

How To Organize
You would want to organize a week’s worth of daily material to keep the flow. Suppose you are sending out an e-course on say, how to build lists. Each issue must have the link to your website or autoresponder and also give your subscribers the option to unsubscribe. If they are not interested, there is no point continuing to send them content. At some point they may report you as a spammer and that’s an unpleasant situation. It would be a good idea to begin every issue on a personalized note, introduce that specific part and end it with the title of the next issue. Sending one part every two days will give your user time to go through the content.

When The Course Comes To An End
At the end of the course, you can ask them to recommend other users to you, if they enjoyed what they read, so that it can grow your list. But why would they do that? What’s in it for them? Tell them that they have a chance at winning a special giveaway – mention what it is – and then ask them to forward it to three people for a chance to win it. This is also a good time to give them a special introductory offer to encourage them to take action toward purchasing your product. Don’t forget to ask them for feedback regarding the ecourse.

Opt in lists are informal and brief. They are full of tips, etc. and have limited period offers. Invariably opt in lists are mailed when something new is to be introduced or to tell its users that a particular offer is available only for the next 48 hours, or something like that. Ezines, on the other hand, are formal. These carry articles and other hints. The periodicity of Ezines can be anything from a daily to once in two weeks or once a month. Actually if you really look at it, you’ll find that both opt in lists and Ezines are quite integrated. Ezines have opt in lists built into them, in the sense that along with their usual features, they include a section where they announce a new product launch, perhaps offering it to their subscribers at a special price or as a free download in the next 24 hours.

Double Optin Lists
Double opt in is when your subscriber opts in two times. How? First on the website when he/she click and confirm their subscription after giving their email id and name. After this they click on the link sent to them at the email address which they signed up with to confirm their subscription. So it means not only opting to be on the list, but also confirming it by verifying their email ids.

Opt Out Lists
Opt out is when your subscriber asks for his/her email address to be deleted from your list when they no longer want to receive messages from you. They can do this through the “unsubscribe” link that you include in your emails to them. But did you know that some online marketers provide their users an unsubscribe link that does not work. When the user clicks the link, it sometimes goes into the wrong hands adding the user to some spammer’s list under the assumption that the email address is being validated.

These days, reputed companies make sure that they only send email to subscribers when they permit them to. By sending email to those who opted not to receive them will only end up irritating the user and mess up the credibility of the online business. Why lose all the effort you put in by simply not respecting your customer?

The people on your list are your target customers. You must convert them into a base that looks forward to what you want to tell them.
You yourself must be easily reachable. When you do this, people slowly begin to have faith in you. When you communicate with your contacts, you must sound approachable and friendly rather than seriously formal.

Let us talk about the basic things you need before you actually experiment with different methods of building lists and stick to the ones that work most profitably for your particular line of activity.

A Website
The first thing you must set up is your website, so that your contacts have a place to come to and find you. They also need a place where they can securely leave their email and name. You must ensure that they do not have any difficulty in the process. Not only that, you want to give them something of value to remember. Your website is practically your main point of contact with your users. So make sure you build a site that is good to look at. That does not mean graphics rich and jazzy, but something that is designed to be professional and effective. It must attract your users enough for them to want to browse around and check out what you have for them. Use pleasant colors and relevant images, a good layout and useful information.

Your site must provide crisp content. Write it in such a way that it draws their attention – like a magnetic headline, bulleted points, etc. On top of everything else, it should endorse your own image.
Do it in a way that is unique and memorable for your visitor. They are only going to be there for seconds before they move on to browse elsewhere. It must have something special for your prospect to remember and come back. The number of sites on the Internet is growing rapidly and it is up to you to make yours look special.

A point to bear in mind here is that even after you’ve drawn the visitor to your site, there is no fixed rule that says they must purchase from you the first time they go by your site. Which means we must make sure there is some way by which they can leave their contact information behind before they go?  You do need to remind them and follow up, don’t you? You can do this by asking them to sign up in exchange for something valuable to them – like a free download or newsletter. In this manner, your list continues to build. You must find a way to follow up with these contacts to that they become your customers.

Autoresponder
The next thing is your autoresponder. (We will talk about this more in detail in a subsequent section). Subscribe to one that suits your needs best. These are a wonderful way to automate your follow up, when you have to keep in touch with your customers regularly. You might find it easy to keep in touch with, say 200 or 300 people, but when the list runs to thousands, just imagine the amount of time you’ll spend, time that you can devote to more creative activities. Instead, a good Auto responder can help you tremendously in keeping up with your reminding and emailing.

This is where research really pays off. Because in order to push those buttons, you need to first know what they are.

Listen to this story first, and I’ll tell you what I mean: Once upon a time a young man walked into a Chevrolet dealer’s showroom to check out a Chevy Camaro. He had the money, and he was ready to make a buying decision. But he couldn’t decide if he wanted to buy the Camaro or the Ford Mustang up the road at the Ford dealer.

A salesman approached him and soon discovered the man’s dilemma.

“Tell me what you like best about the Camaro,” said the salesman.

“It’s a fast car. I like it for its speed.”

After some more discussion, the salesman learned the man had just started dating a cute college cheerleader. So what did the salesman do?

Simple. He changed his pitch accordingly, to push the hot buttons he knew would help advance the sale. He told the man about how impressed his new girlfriend would be when he came home with this car! He placed the mental image in the man’s mind of he and his girlfriend cruising to the beach in the Camaro. How all of his friends will be envious when they see him riding around with a beautiful girl in a beautiful car.

And suddenly the man saw it. He got it. And the salesman recognized this and piled it on even more. Before you know it, the man wrote a nice fat check to the Chevy dealership, because he was sold!

The salesman found those hot buttons and pushed them like never before until the man realized he wanted the Camaro more than he wanted his money.

I know what you’re thinking…the man said he liked the car because it was fast, didn’t he?

Yes, he did. But subconsciously, what he really desired was a car that would impress his girlfriend, his friends, and in his mind make them love him more! In his mind he equated speed with thrill. Not because he wanted an endless supply of speeding tickets, but because he thought that thrill would make him more attractive, more likeable.

Perhaps the man didn’t even realize this fact himself. But the salesman sure did. And he knew which emotional hot buttons to press to get the sale.

Now, where does the research pay off?

Well, a good salesman knows how to ask the kinds of questions that will tell him which buttons to press on the fly. When you’re writing copy, you don’t have that luxury. It’s therefore very important to know upfront the wants, needs, and desires of your prospects for that very reason. If you haven’t done your homework, your prospect is going to decide that he’d rather keep his money than buy your product. Remember, copywriting is salesmanship in print!

It’s been said many times: People don’t like to be sold.

But they do like to buy.

And they buy based on emotion first and foremost. Then they justify their decision with logic, even after they are already sold emotionally. So be sure to back up your emotional pitch with logic to nurture that justification at the end.

And while we’re on the subject, let’s talk a moment about perceived “hype” in a sales letter. A lot of more “conservative” advertisers have decided that they don’t like hype, because they consider hype to be old news, been-there-and-done-that, my customers won’t fall for hype, it’s not believable anymore.

What they should realize is that hype itself does not sell well. Some less experienced copywriters often try to compensate for their lack of research or not fully understanding their target market or the product itself by adding tons of adjectives and adverbs and exclamation points and big bold type.

Whew! If you do your job right, it’s just not needed.

That’s not to say some adverbs or adjectives don’t have their place…only if they’re used sparingly, and only if they advance the sale.

But I think you’d agree that backing up your copy with proof and believability will go a lot farther in convincing your prospects than “power words” alone. I say power words, because there are certain adverbs and adjectives that have been proven to make a difference when they’re included. This by itself is not hype. But repeated too often, they become less effective, and they take away (at least in your prospect’s mind) from the proof.